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Premier Inn London Docklands Excel, London
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Key details
About the Hotel
Excel East,
London,
United Kingdom,
NULL,
Greater London
Premier Inn London Docklands Excel is uniquely situated next to the ExCel Exhibition Centre in Royal Victoria Dock. This hotel stands out for its award-winning service and modern accommodations. The location is ideal for both business travelers and tourists, with easy access to the River Thames and prominent attractions. Guests appreciate the comfortable amenities designed for a restful stay.
Location
Located in Newham, the hotel is just a five-minute drive from London City Airport. It is also near significant landmarks such as the O2 Arena and the Emirates Air Line. Guests will find that public transportation options are easily accessible, making it convenient to explore the surrounding area and other attractions in London. Free parking is available during specific times, further enhancing accessibility.
Rooms
The air-conditioned rooms feature ultra-comfy Hypnos beds with pocket-spring mattresses, ensuring a good night's sleep. Amenities include private bathrooms with free toiletries, flat-screen TVs, and tea/coffee-making facilities. Room sizes vary based on guest numbers, accommodating different group needs. Many rooms are equipped with pull-out beds for extra convenience.
Eat & Drink
An all-you-can-eat breakfast buffet offers a variety of cooked and vegetarian options to start the day. Guests can also enjoy light snacks and a range of beverages at the hotel bar. The dining area is designed to cater to different appetites and dietary preferences. Meals are noted for being hearty and satisfying.
Leisure & Business
The hotel provides free Wi-Fi and offers ironing facilities for guest convenience. Premier Inn London Docklands Excel is suitable for both leisure stays and business trips, given its proximity to local venues and the availability of essential amenities. The atmosphere is conducive to relaxation or productivity, depending on guest needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Information!
The hotel offered invaluable local tips and transportation options that made my stay much easier, especially as it was my first visit to this part of London.view full review
Delicious Meals!
I was impressed by the variety in the evening meal choices; my fish & chips were particularly delightful and cooked to perfection.view full review
Spacious Comfort!
The dining and lounge areas were brilliantly spacious, allowing for a comfortable gathering with friends and a pleasant place to unwind.view full review
Comfortable Stay!
The room was immaculate and well-appointed, providing a cozy retreat after a long day of exploring the city.view full review
General
Wi-Fi
Elevator
Dining
Restaurant
Bar/ Lounge area
Room features
Air conditioning
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Excel East,
London,
United Kingdom,
NULL,
Greater London
Map view
Excel East,
London,
United Kingdom,
NULL,
Greater London
City landmarks
Libraries
Charlton House
1.8
mi
Royal Arsenal
1.9
mi
Convention Center
ExCeL London
2600 ft
Events
The O2
1.4
mi
London SE10 8QY
Greenwich Park
2.6
mi
Peninsula Square
Up at The O2
1.4
mi
27 Western Gateway
Emirates Air Line
5100 ft
Silo D
2100 ft
War memorial at former St Mark's Church
2400 ft
The Connaught Tavern
2400 ft
Chapel Of St George And St Helena At Former Dockland Settlement No. 1
1.1
mi
Silvertown War Memorial
3400 ft
Dock Manager's Office
4300 ft
Central Buffet At Custom House
4500 ft
Royal Victoria Dock
The Dockers Sculpture
2300 ft
Museums
Cutty Sark
2.6
mi
St Luke's Community Centre
1.0
mi
Broadway Theatre
Brick Lane Music Hall
2.2
mi
ExCeL London
4300 ft
Bridges
Royal Victoria Dock and Bridge
2300 ft
Museums
The Crystal
4000 ft
Fairbairn Hall
1.2
mi
Planetarium
Royal Observatory Greenwich
2.6
mi
Church
Memorial Community Church
1.2
mi
St Andrew's Church
1.2
mi
St Andrew's Vicarage
1.2
mi
Northern Entrance to Woolwich Foot Tunnel
1.3
mi
Parks
Thames Barrier Park
1.8
mi
Silvertown
2.0
mi
Thames Path
3.0
mi
Nearby
Bridges
Royal Victoria Dock and Bridge
1900 ft
Restaurants
Rotisserie Chicken
2500 ft
ExCel Exhibition Centre 1 Western Gateway
Royal Docks Tandoori
5200 ft
369 Prince Regent Lane
Garden Community Cafe
4900 ft
7 Cundy Road
Airline Cafe & Diner
2800 ft
Unit 2E Westgate Apartments 14 Western Gateway Royal Docks
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
comfortable rooms
small rooms
unprofessional staff
7.6/10
Very good
Rooms
7.8
Location
8.0
Service
8.0
Dining
7.4
Guest reviews
7.6/10
based on 10 review
8.6
8.6/10based on 168 review
Charles
United Kingdom,
March
2024
8.4/10
Staying at this hotel is a great experience. The rooms are clean, comfortable, and just the right size, while the staff goes above and beyond to make your stay memorable. The location is superb, especially for plane enthusiasts near the City Airport. The dining options are fantastic, setting you up for the day with a lovely meal. However, do consider that parking may come at an additional cost.
Rooms
8.0
My room was snug but very clean, just how I like it.
Service
9.0
The staff were incredibly friendly and even surprised us with water bottles in our rooms, showing they care about their guests.
Location
9.0
I loved being near the City Airport for some plane spotting. The proximity to central London and easy access to attractions like the O2 via the Emirates cable car made my stay even more enjoyable.
Dining
8.0
The buffet-style dining was a highlight, providing a delicious start to my day. The attention to detail, like table confetti and a personal touch, was much appreciated.
Facilities
8.0
The facilities were up to par, offering everything needed for a comfortable stay.
David
United Kingdom,
February
2024
8.6/10
The hotel offers basic but clean and comfortable rooms at a very reasonable price. I had a great stay in a lovely, clean, and quiet environment. The facilities are good, and the room was very comfortable.
Rooms
9.0
The rooms were basic but clean and comfortable. I found them lovely, clean, and quiet, and the pricing was very reasonable.
Service
8.0
The staff were always polite and helpful, willing to go the extra mile. They were incredibly accommodating, even for guests coming in and out at all hours. I was impressed by the friendly service at reception.
Location
9.0
The location was perfect for a visit to central London, Westfields, or the O2. It was spot on for me, needing to be close to the Excel for a few days. Although slightly out of the way, it was easily accessible and suited my needs.
Dining
8.0
The dining experience was generous and tasty. The Spanish dishes were well-cooked and varied.
Facilities
9.0
The facilities were very clean with good facilities and very comfortable. I found them well-maintained and enjoyable.
Jonathan
United Kingdom,
January
2024
7.2/10
I had a pleasant stay at the hotel. The rooms were relatively large, with a good size comfortable bed and a spacious bathroom. However, the extractor fan in the bathroom was noisy, which could be disruptive. The location was excellent for my London visit, but the multiple speed bumps on the exit road were uncomfortable.
Rooms
8.0
The rooms were warm and spacious, with a comfortable bed. The bathroom was large.
Service
7.0
The staff were really nice and welcoming, making my stay comfortable. However, at times they could be quite rude.
Location
6.0
The hotel was miles away from anywhere, which was inconvenient, but for my purposes in London, it was perfect.
Dining
8.0
The dining experience was really good, with friendly staff willing to assist. However, there were unprofessional moments during breakfast service.
Facilities
7.0
The facilities were good during my stay.
Bradley
United Kingdom,
January
2024
7.8/10
The hotel's location is perfect for accessing the O2 arena and central London easily, but it is a bit out of the city center. The rooms are incredibly comfortable but were smaller than expected. The service is friendly and welcoming, although there were some unprofessional incidents during breakfast. The dining experience offers plentiful and varied options, but there was a negative encounter with a staff member. Overall, a convenient choice with some room for improvement.
Rooms
7.0
The rooms, although small and cramped, were incredibly comfortable.
Service
8.0
The staff are very helpful and make extra efforts to be friendly and welcoming.
Location
9.0
The hotel's location is ideal for accessing the O2 arena and central London easily.
Dining
7.0
The dining options were plentiful and varied, but there was an unprofessional incident with a staff member.
Facilities
8.0
The facilities provided were satisfactory.
great location
small rooms
Tommy
United States of America,
November
2023
7.6/10
The hotel is located in an ideal area in West Central London, close to the tube station and Royal Albert Dock. It offers a relaxing setting away from the hustle and bustle, yet provides convenient access to the city. The rooms are well-equipped with special features like ventilation suitable for disabled guests and useful amenities like fans and ironing boards. The service staff members were knowledgeable and helpful with travel information. However, some staff members appeared unhappy, affecting the overall service experience.
Rooms
8.0
The rooms were comfortable and equipped with disability-friendly ventilation, including fans and ironing boards.
Service
7.0
The service was a mix of very service-minded staff and others who seemed generally unhappy, with some even ignoring customers. However, they were helpful with travel information.
Location
9.0
The location is superb, offering easy access to the tube station and docks. It is perfect for those seeking a peaceful retreat while being well-connected to the city.
Dining
7.0
The dining experience was pleasant, with excellent quality food at the on-site Thyme restaurant. However, it was a standard breakfast buffet at Premier Inn.
Facilities
7.0
The hotel facilities were adequate, providing what is necessary for a comfortable stay.
Convenient location
Inconsistent service
Angela
United States of America,
November
2023
8.0/10
I always stay at this hotel when I go to Comic Con at the Excel because of its great location just 2 minutes away. You can even see the O2 from here, providing a fantastic skyline view at night. The only downside is that it's not quiet until midnight and starts up again at 5 am since the room faces that side.
Rooms
8.0
The rooms are very clean and fresh, perfect for a stay during events like Comic Con.
Service
9.0
The staff went out of their way to be very friendly and super helpful, making my stay even more enjoyable.
Location
8.0
The location is excellent for events at the Excel, being right off the DLR for easy travel. It's a bit busy but very convenient for accessing public transport.
Dining
7.0
The dining options were good for the price and had a nice selection to choose from, including locally caught fish.
Facilities
8.0
The facilities are standard Premier Inn quality with everything you need for a comfortable stay.
Cyril
United Kingdom,
September
2023
6.6/10
My stay at the hotel was a bit of a mixed bag. The rooms were clean, comfortable, and spacious, perfect for me and my family. However, the lack of a phone while checking in and the high price tag left me feeling a bit underwhelmed. On the bright side, the service was top-notch and the location was convenient for our plans.
Rooms
7.0
The room was large, clean, and comfortable for 2 adults and 2 children.
Service
6.0
The service was hit or miss. Some staff members were friendly and helpful, while others seemed distant and unfriendly.
Location
6.0
The location was convenient for accessing the Excel and London City Airport, but the hotel felt a bit isolated in a business park area with limited nearby attractions.
Dining
7.0
The dining experience was satisfactory, with limited options but good value for the money.
Facilities
7.0
The facilities were decent overall, nothing extraordinary but met our basic needs.
Cheryl
United States of America,
August
2023
8.6/10
My stay at the Premier Inn Docklands was absolutely delightful. The rooms were immaculate and spacious, providing a well-thought-out design for a comfortable stay. The service from the staff was incredibly welcoming and helpful, making me feel right at home. The location was perfect, just a 3-minute walk to the DLR, offering easy access to the center of London and the O2 arena. However, the dining experience was a bit lacking in terms of variety and service. Overall, a fantastic stay with some minor dining hiccups.
Rooms
9.0
The rooms were immaculate, spacious, and well thought out.
Service
9.0
The staff at the Premier Inn Docklands were incredibly welcoming and nice, especially one female member who went above and beyond to assist.
Location
10.0
The location was perfect for exploring London, easy to reach various attractions and very friendly and helpful staff.
Dining
7.0
The dining experience, although good overall, had some issues with limited options and self-service coffee machines.
Facilities
8.0
The facilities from reception to the bar, restaurant, and breakfast were well-kept and functional.
Convenient Location
Limited Dining Options
Tony
United States of America,
July
2023
6.8/10
My stay at the hotel was overall pleasant. The rooms were clean and comfortable, though some more attention to cleanliness would be good as there were stains on the walls. The service was friendly and welcoming, but could improve by focusing more on certain details rather than constant check-ins. The location was convenient for accessing London Excel but was a bit noisy due to being right under the railway and flight path. The dining options were limited, but the value for money was good. The facilities were adequate, though there was room for improvement in certain areas.
Rooms
7.0
The rooms were clean and comfortable.
Service
8.0
The service was friendly and welcoming.
Location
6.0
The location was convenient for accessing London Excel but noisy due to being under the railway and flight path.
Dining
7.0
The dining options were limited, but the value for money was good.
Facilities
6.0
The facilities were adequate.
Clean
Noisy location
Samuel
United States of America,
June
2023
7.8/10
My stay at the hotel was mixed. The room, despite not meeting my warmth expectations, was still clean, spacious, and comfortable for a quick overnight stay. The staff were exceptional and friendly, making my experience enjoyable. The location, although not as far from London's attractions as initially thought, was convenient and accessible. The dining experience, while fantastic in terms of variety and freshness, had an issue with unprofessional service. The facilities were good overall, but there were a few minor drawbacks.
Rooms
7.0
The room, though it didn't warm up as much as I hoped, was clean, spacious, and comfortable for an overnight stay.
Service
9.0
The staff were exceptional and friendly, making my stay enjoyable.
Location
8.0
The location was very good, being close to transportation, London's attractions, and at a fraction of the price of other local hotels.
Dining
8.0
The dining experience was fantastic in terms of value and fresh options, but there was an issue with unprofessional service during breakfast seating.
Facilities
7.0
The facilities were good overall, but there were a few minor drawbacks.